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Rational IT’s SureView IT Planning Services provides senior business
and organization management with exactly what they need: a clear
view of and framework for managing the portfolio of IT initiatives
and projects necessary to support successful execution of business
strategy.
It is fast, affordable, streamlined and highly useful.
Essential to maximizing IT ROI, SureView is typically delivered as
an integrated part of Rational IT’s
R/One IT Program Management
Service. SureView helps management align IT investments with company
direction and achieve an optimal balance of alignment, return, and
risk, so that management can focus energy and resources where it
makes sense.
Each IT initiative must be supported by a business case defining its
strategic purpose and priority, target ROI, budget and resource
requirements, timing and relationship to other initiatives and
projects, risks and essential deliverables.
This is as true for small businesses as it is emerging and
mid-market companies … every investment and every risk is relative.
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A
common sense approach to planning is the key to SureView’s success in
guiding IT investments and initiatives. Another “Lesson from the
Learning Curve.”
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Keep it short and
simple |
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Encyclopedic completeness is counter-productive – the plan should be
just long enough to answer fundamental questions … Where to invest?
How much? Why? When? In what sequence?
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Get started and
stay at it |
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It is
more important to get started than to get it absolutely right – there
will be time to improve. And, as regular review turns IT planning into
standard practice, the quality of the plan will improve, as will
accountability and outcomes.
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Work at it |
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Short and
simple does not equal easy – especially true in the early going. Tying
IT initiatives to business strategy can be tricky and scrutinizing and
changing legacy practices can be painful.
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Use tools |
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There are
many high quality analytic tools available to support IT planning –
use them. They help surface and clarify issues and expedite rational
decision-making.
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Tie it to
execution |
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A rapid
regular feedback cycle between planning and execution is critical to
overall success – especially with something as dynamic and complex as
IT.
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Learn from it |
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As long
as the commitment to constant improvement is solid, then some bad news
and a few surprises, especially in the early going, are to be expected
and should be welcomed – they provide an opportunity to learn and
improve.
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SureView
in Practice
In
practice, SureView is a fast, powerful, and affordable solution to a
difficult business challenge: how to maximize IT ROI and leverage it
for sustained business advantage.
While each client engagement is unique, the SureView IT Planning
process adheres to a general structure defined in our
Ratio IT
Practices Platform.
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Assign SureView Lead |
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With many
clients, this role is filled by a Rational IT
“Virtual CIO.” Managing
the overall SureView planning process and project team the Project
Lead, or Virtual CIO, is the final point of accountability for all
aspects of plan development and delivery.
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Review Current
Status and Portfolio |
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SureView
begins with a review of current and planned IT deployments, policy,
personnel, and commitments. Budgets, risks, performance and
effectiveness are assessed. This process may surface “below the radar”
projects, hidden operational risks, and present a picture of an IT
portfolio spread to thin supporting peripheral projects or legacy
projects while projects of strategic importance go “undernourished
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Review of current and
planned IT initiatives and projects (risk, return, cost) |
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Network performance and
security audit |
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System performance and
security audit |
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Policy and personnel review |
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Matrix analysis |
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MILESTONE: Current status
review complete |
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Strategy/IT
Alignment |
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Working
with management, the SureView team aligns planned IT deployments with
business direction and focuses attention and resources on key
projects. An “Ideal IT Portfolio” is developed to serve as a benchmark
for the Company IT portfolio.
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Review business direction
with company senior management |
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Review current IT
deployments and planned IT initiatives for alignment to business
direction |
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Develop “Ideal Company
Portfolio” to serve as a benchmark standard |
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MILESTONE: Current
and Ideal Portfolios Complete |
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Balance the IT
Portfolio |
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Adapt the
Ideal Portfolio to business requirements and capacity to create a
balanced “Company IT Portfolio”.
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Eliminate marginal projects
from the portfolio and re-allocate freed resources to other projects
based on portfolio analysis. |
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“Peripheral” projects --
those that align poorly to business direction |
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“Low-yield” projects --
those with low cost-benefit profiles |
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“Unbalanced” projects --
those with poor risk/return profiles |
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Add select projects from the
Ideal Portfolio to the Company Portfolio |
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MILESTONE: Company
Portfolio complete |
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Build the Business
Case |
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For each
major project or initiative in the Company Portfolio, a brief and
succinct business case is developed.
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MILESTONE: Business
Case(s) complete |
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Roadmap |
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Adapt the
Ideal Portfolio to business requirements and capacity to create a
balanced “Company IT Portfolio”.
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Balance implementation
timing to assure: |
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Timely support for strategic priorities |
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Logical order of project implementations |
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Balance implementation timing to avoid: |
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Resource overload – too many concurrent projects for available
resources |
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Risk overload – too many concurrent high risk projects |
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MILESTONE: Roadmap
complete. IT Plan complete |
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Review |
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Quarterly
reviews are essential, but so are “spot-reviews.” Business conditions
and needs can shift quickly and when they do, it makes no sense to
wait for a calendar event to review the IT plan. In fact, the failure
to incorporate shifting needs into the IT plan, on a timely basis, is
a primary cause of “plan failure.”
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Ratio Tools for SureView
Figure 1, below, Risk /
Alignment Matrix, shows a typical “pre-SureView” IT portfolio, with an
overall excess of projects and too many projects with low levels of
alignment to business strategy.
The example illustrates a course of action to balance the portfolio by
eliminating or cutting back some projects and re-allocating freed-up
resources to more strategic projects.

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Figure 2, below, IT RoadMap,
shows the Company IT Portfolio as an implementation timeline. The example
shows a well-staged RoadMap which avoids both risk or budgetary overloads,
while assuring a logical sequence of precedence and antecedence.

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