Rational IT’s SureView IT Planning Services provides senior business and organization management with exactly what they need: a clear view of and framework for managing the portfolio of IT initiatives and projects necessary to support successful execution of business strategy.
 
It is fast, affordable, streamlined and highly useful.
 
Essential to maximizing IT ROI, SureView is typically delivered as an integrated part of Rational IT’s R/One IT Program Management Service. SureView helps management align IT investments with company direction and achieve an optimal balance of alignment, return, and risk, so that management can focus energy and resources where it makes sense.
 
Each IT initiative must be supported by a business case defining its strategic purpose and priority, target ROI, budget and resource requirements, timing and relationship to other initiatives and projects, risks and essential deliverables.
 
This is as true for small businesses as it is emerging and mid-market companies … every investment and every risk is relative.

SureView IT Planning Services are adapted to meet the unique needs of companies in targeted vertical markets.
 

  Emerging companies – high technology and biotechnology
 
 
Mid-market enterprises – manufacturing, commerce, finance and banking, real estate
  Architectural, engineering, and construction firms
  Public education and local government
  Small and family-owned business
  Non-profit organizations

     
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A common sense approach to planning is the key to SureView’s success in guiding IT investments and initiatives. Another “Lesson from the Learning Curve.”
 

  Keep it short and simple
   

Encyclopedic completeness is counter-productive – the plan should be just long enough to answer fundamental questions … Where to invest? How much? Why? When? In what sequence?
 

  Get started and stay at it
   

It is more important to get started than to get it absolutely right – there will be time to improve. And, as regular review turns IT planning into standard practice, the quality of the plan will improve, as will accountability and outcomes.
 

  Work at it
   

Short and simple does not equal easy – especially true in the early going. Tying IT initiatives to business strategy can be tricky and scrutinizing and changing legacy practices can be painful.
 

  Use tools
   

There are many high quality analytic tools available to support IT planning – use them. They help surface and clarify issues and expedite rational decision-making.
 

  Tie it to execution
   

A rapid regular feedback cycle between planning and execution is critical to overall success – especially with something as dynamic and complex as IT.
 

  Learn from it
   

As long as the commitment to constant improvement is solid, then some bad news and a few surprises, especially in the early going, are to be expected and should be welcomed – they provide an opportunity to learn and improve.
 

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SureView in Practice

In practice, SureView is a fast, powerful, and affordable solution to a difficult business challenge: how to maximize IT ROI and leverage it for sustained business advantage.
 
While each client engagement is unique, the SureView IT Planning process adheres to a general structure defined in our Ratio IT Practices Platform.

Assign SureView Lead
 

With many clients, this role is filled by a Rational IT “Virtual CIO.” Managing the overall SureView planning process and project team the Project Lead, or Virtual CIO, is the final point of accountability for all aspects of plan development and delivery.
 

Review Current Status and Portfolio
 

SureView begins with a review of current and planned IT deployments, policy, personnel, and commitments. Budgets, risks, performance and effectiveness are assessed. This process may surface “below the radar” projects, hidden operational risks, and present a picture of an IT portfolio spread to thin supporting peripheral projects or legacy projects while projects of strategic importance go “undernourished
 
Review of current and planned IT initiatives and projects (risk, return, cost)
Network performance and security audit
System performance and security audit
Policy and personnel review
Matrix analysis
MILESTONE: Current status review complete
  

Strategy/IT Alignment
 

Working with management, the SureView team aligns planned IT deployments with business direction and focuses attention and resources on key projects. An “Ideal IT Portfolio” is developed to serve as a benchmark for the Company IT portfolio.
 
Review business direction with company senior management
Review current IT deployments and planned IT initiatives for alignment to business direction
Develop “Ideal Company Portfolio” to serve as a benchmark standard
MILESTONE: Current and Ideal Portfolios Complete
 

Balance the IT Portfolio
  Adapt the Ideal Portfolio to business requirements and capacity to create a balanced “Company IT Portfolio”.
 
Eliminate marginal projects from the portfolio and re-allocate freed resources to other projects based on portfolio analysis.
 
  “Peripheral” projects -- those that align poorly to business direction
  “Low-yield” projects -- those with low cost-benefit profiles
  “Unbalanced” projects -- those with poor risk/return profiles
Add select projects from the Ideal Portfolio to the Company Portfolio
MILESTONE: Company Portfolio complete
 
Build the Business Case
  For each major project or initiative in the Company Portfolio, a brief and succinct business case is developed.
 
MILESTONE: Business Case(s) complete
 
Roadmap
  Adapt the Ideal Portfolio to business requirements and capacity to create a balanced “Company IT Portfolio”.
 
Balance implementation timing to assure:
  Timely support for strategic priorities
  Logical order of project implementations
Balance implementation timing to avoid:
 
  Resource overload – too many concurrent projects for available resources
  Risk overload – too many concurrent high risk projects
MILESTONE: Roadmap complete. IT Plan complete
 
Review
 

Quarterly reviews are essential, but so are “spot-reviews.” Business conditions and needs can shift quickly and when they do, it makes no sense to wait for a calendar event to review the IT plan. In fact, the failure to incorporate shifting needs into the IT plan, on a timely basis, is a primary cause of “plan failure.”
 

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Ratio Tools for SureView

Figure 1, below, Risk / Alignment Matrix, shows a typical “pre-SureView” IT portfolio, with an overall excess of projects and too many projects with low levels of alignment to business strategy.

The example illustrates a course of action to balance the portfolio by eliminating or cutting back some projects and re-allocating freed-up resources to more strategic projects.

 

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Figure 2, below, IT RoadMap, shows the Company IT Portfolio as an implementation timeline. The example shows a well-staged RoadMap which avoids both risk or budgetary overloads, while assuring a logical sequence of precedence and antecedence.

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