R/now is Rational IT Emergency Services Program. The program will allow clients, on a high priority basis, to initiate a support incident via the R/Net IT Management Portal, clients will be able to both expedite and target emergency escalations, on a system-by-system, site-by-site basis.

First-time customers will also be able to access R/now, although they will be on a separate escalation track from that used by existing clients

For technical support please call  408-705-4538